Cycle time in the warehouse is the total elapsed time taken to complete a process, such as putaway of goods, order picking and pick-face replenishment.
In many warehouse operations the actual processes followed by personnel demonstrate a wide range of counterproductive and non-value add actions. Identifying and eliminating these actions is a major opportunity for service improvement and cost reduction.
Using appropriate elements from Lean and other process control methodologies, our warehouse consultants can map the existing processes, identify opportunities for improvement, develop recommendations and support clients with the implementation of those recommendations.
Typically the main counterproductive and non-value add actions our consultants see in the warehouse environment are:
- Unauthorised batching of activities i.e. order picks which adds delay
- Excessive administrative requirements for exceptions management
- Lack of synchronisation between processes i.e. order pick and order pack
- Poorly designed forms and procedures
- Poor understanding of, and training in, WMS functionality
- Limited cooperation between functions i.e. picking and loading bay